And how the experience lead to one practice enlisting a new policy.
According to this elderly customer and a weathered newspaper article…
How an unexpected song lead a granny with a grievance to an agreeable resolution.
Sadly, as this caretaker found out, that isn’t the case with contact lenses.
One person’s “small” town is another’s Metropolis!
A patient's attempt at disputing a co-pay is thwarted by video proof … but that’s still not enough to convince her.
And when they have a “doh!” moment, take a page out of this ECP’s book and just smile and roll with the punchlines.
It’s like the universe keeps conspiring against them on their busiest day of the year.
When faced with his own aging and mortality, this patient blew up at his friendly neighborhood optician…
Eyecare, eyewear, and animal shelter?
The gall of some people…
And you thought nose cheese was gross…
Everything old is new again.
These customers be getting crazier and crazier!
How one misguided mother’s gender hang ups did a disservice to her teenage daughter.
Yep, it seems the Dog Days have arrive early…
Apparently, when providing treatment plans you must be very, very explicit…
“Detail-oriented” should have been the #1 requirement for this position.
This isn’t the start of a bit of juicy cocktail party gossip … it’s just another day dealing with strange patient behavior.
You can likely guess EXACTLY where they’ve been.
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