51. In what state is your store or practice?
COMMENT: The 2021 Big Survey attracted responses from ECPs in 39 states and Canada. California contributed the most.
52. Where is your business located by region?
53. How many locations do you have?
| 0 |
| 1% |
| 1 |
| 72% |
| 2 |
| 16% |
| 3-5 |
| 8% |
| 6 or more |
| 3% |
54. Where is your (main) store located?
| In a mall |
| 4% |
| In a strip mall |
| 25% |
| In a downtown storefront |
| 13% |
| In its own free-standing building |
| 31% |
| In a lifestyle/wellness center |
| 2% |
| Office building/Business park |
| 17% |
| In a hospital/medical complex |
| 5% |
| Home studio |
| 2% |
| Mobile |
| 1% |
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55. How do you usually describe where your business is located?
| Large city |
| 18% |
| In a strip mall |
| 25% |
| Medium-sized city (250,000-1 million people) |
| 28% |
| Small city (25,000 to 250,000 people) |
| 17% |
| Suburban outskirts of an urban market |
| 9% |
| Country town (up to 25,000) |
| 2% |
| Other |
| 1% |
56. Which description of your business do you most closely identify with?
| Medical model private practice, no retail |
| 4% |
| Medical model private practice, small dispensary |
| 18% |
| Private practice, strong focus on retail |
| 49% |
| Corporate optometry location |
| 5% |
| Eyewear boutique, owner OD, employed or leased OD |
| 12% |
| Eyewear boutique, no OD |
| 9% |
| Mobile optician |
| 2% |
Other, please specify
|
| 1% |
57. Check the services offered by your store/practice:
| Designer eyewear brands |
| 75% |
| Independent eyewear brands |
| 73% |
| Private label brand |
| 29% |
| Specialty contact lenses |
| 64% |
| Vision therapy |
| 16% |
| Ocular disease detection and management |
| 59% |
| Children and pediatric vision (incl. myopia) |
| 55% |
| Low vision |
| 17% |
| Repairs and adjustments (not bought from you) |
| 74% |
| Contact lenses |
| 84% |
| Telemedicine |
| 16% |
| In-house finishing |
| 43% |
| Optos or Optovue/Optomap imaging |
| 42% |
| Same day service |
| 25% |
| Curbside pickup |
| 46% |
| Contact lens shipping |
| 67% |
| Delivery |
| 28% |
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58. What is the total square footage of your (main) location?
| Less than 500 sq feet |
| 4% |
| 500-999 sq feet |
| 11% |
| 1,000-1,499 sq feet |
| 17% |
| 1,500-1,999 sq feet |
| 17% |
| 2,000-2,499 sq feet |
| 17% |
| 2,500-2,999 sq feet |
| 10% |
| 3,000-3,499 sq feet |
| 9% |
| 3,500-3,999 sq feet |
| 3% |
| 4,000-5,000 sq feet |
| 5% |
| More than 5,000 sq feet |
| 6% |
| NA |
| 1% |
59. How long has your business been in operation?
| 1-5 years |
| 12% |
| 6-10 years |
| 13% |
| 11-20 years |
| 25% |
| 21-30 years |
| 18% |
| 31-40 years |
| 17% |
| 41-50 years |
| 7% |
| 51-100 years |
| 7% |
| More than 100 years |
| 1% |
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