Buzz Session

Here’s What ECPs Would Tell Their Employees in a Single Sentence

question:

If you had to take leave of your store for a year and the only communication you could have with employees was a single sentence, what would you write?
  • Greet every customer that comes through the door and treat them like a member of your family. — Mitchell Kaufman, Marine Park Family Vision, Brooklyn, NY
  • You’re doing fine … be back in 365 days! — Chris Clark, Advanced Eye Care, Panama City, FL
  • I’m watching. — Richard Frankel, OD, Atlantic Cape Eyecare, Wildwood, NJ
  • Good luck and be sure to put on your Sherlock hats because you just might have to do some detective work while I’m gone. — Christine Howard, Eyes on Plainville, Plainville, MA
  • Time is a gift, protect it all cost. — Colby Spivey, Vision Center South, Dothan, AL
  • Be kind and caring; help our people. — Dierdre Fogle, OD, Eyetopia Eyecare, Littleton, CO
  • Stay busy and smile. — Joanne Larson, OD, Palmer Family Eye Care, Easton, PA
  • The office is in great hands as long as you work together. — Sonja Franklin, OD, Modern Eyes, Austin, TX
  • Have fun and don’t burn it down. — Chris Gregg, Inver Grove Heights Family Eye Clinic, Inver Grove Heights, MN
  • Be kind and smart with what you do. — Tina Gladen, Northeast Optical, Minneapolis, MN
  • Use your best judgement and make the patients happy. — Nick Stubblefield, Eye Care Avenue, Frisco, TX
  • You’ll be fine! — Emily Choate, F.Y. Eye Care Associates, Charlotte, NC
  • Treat people special and be kind to yourself and your family! — A J Saper, Exceptional Opticians, Houston, TX
  • The work is never done. Go home and be with family, they come first; then take care of our clients … like they are family. — K Elizabeth Bouravnev, Bergh White Opticians, Springfield, IL
  • Thank you, I trust you to make good decisions, you’ve got this. — Deb Jaeger, Eye Center of the Dakotas, Bismarck, ND
  • Lord, help us! — Mark Perry, OD, Vision Health Institute, Orlando, FL
  • Do you have my back? — Steve Whitaker, Whitaker Eye Works, Wayne, PA
  • You’ve got this. — Justin Tenczar, Berkshire Eye Center, Pittsfield, MA
  • Stay the course. — Jordan Flitter, Paris West Optical, Baltimore, MD
  • Be the boss. — Susan Holt, Coastal North Vision Care, Myrtle Beach, SC
  • Keep up our culture! — Morgan DiMaggio, Taylor Eye Care, Carmi, IL
  • I love you guys, see you on the other side! — Scott Mann, OD, INVISION, Christiansburg and Salem, VA
  • Do what you do best and go kill it! — Jason Klepfisz, OD, Urban Eye Care, Phoenix, AZ
  • I’ll be back. — Steve Burek, Metro Eye, Milwaukee, WI
  • Thank you for taking care of the business while I’m gone! — Douglas Holle, OD, Sunset Eye Care, San Angelo, TX
  • Be nice to everyone who’s mad I’m not there. — Jennifer Leuzzi, Mill Creek Optical, Dansville, NY
  • You got this. — Ashley Szalkowski, Guild Eyewear Studio, East Aurora, NY
  • You know how to do this, and do it well, so just keep doing it! — Pablo Mercado, Highland Eye Boutique, Atlanta GA
  • Don’t burn the store down. — Robert Lootens, Physicians Optical Service, Jefferson City, MO
  • Don’t forget me. — Rick Rickgauer, Vision Associates, Girard, PA
  • Behave! — Renee Karnavas, Zionsville Eyecare, Zionsville, IN
  • Work like you own it. — Melissa Taylor, Tablerock Family Vision Care, Branson West, MO
  • Take care of the patients first. — Angel Miller, Cynthiana Vision Center, Cynthiana, KY
  • What would Dr. Sayers do? — Cynthia Sayers, OD, EyeShop Optical Center, Lewis Center, OH
  • Don’t forget to water the plants! — Jen Heller, Pend Oreille Vision Care, Sandpoint, ID
  • Be nice and don’t screw it up! — BJ Chambers, Carrera Optical, McQueeney, TX
  • Make me proud of you. — Robert M Easton Jr. OD, FAAO, Oakland Park, FL
  • I trust you guys, good luck! — Travis LeFevre, Krystal Vision & LFVR Eyewear, Logan, UT
  • I’ll be back! — Jennifer Yerden, Sights and Shades, Canandaigua, NY
  • Are you still there? Weather is lovely today in Tahiti. — Texas L. Smith, OD, Dr. Texas L. Smith & Associates, Citrus Heights, CA
  • Be flexible and ready for anything and to do anything needed. — Lisa Smith, Precision Eye Care, Vancouver, WA
  • Focus on what is right. — Paul Wilford, Tallahassee Eye Center, Tallahassee, FL
  • Please do not destroy the practice. — Ken Weiner, OD, Livingston, NJ
  • Don’t f*@k up. — Jeff Grosekemper, Casa De Oro Eyecare, Spring Valley, CA
  • Build relationships and serve well. — Zachary Dirks, OD, St. Peter and Belle Plaine Eyecare Centers, Saint Peter, MN
  • I know this optical will be in great hands so rock those sales! — Chris Clark, Advanced Eye Care Optical Shoppe, Panama City, FL
  • Pay attention to customer service. — Kathryn Collins, OD, Kissel Eye Care, Lititz, PA

What’s the Brain Squad?

If you’re the owner or top manager of a U.S. eyecare business serving the public, you’re invited to join the INVISION Brain Squad. By taking one five-minute quiz a month, you can get a free t-shirt, be featured prominently in this magazine, and make your voice heard on key issues affecting eyecare professionals. Good deal, right? Sign up here.

INVISION Staff

Since launching in 2014, INVISION has won 23 international journalism awards for its publication and website. Contact INVISION's editors at editor@invisionmag.com.

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