A SINGLE SECURE TELEHEALTH platform that’s fully integrated with EHRs and compliance systems would have a positive impact on business, said respondents in a 2021 survey commissioned by Amwell and conducted by HIMSS Analytics. They cited benefits such as streamlined implementation, training, vendor management, and data collection on a single platform. MaximEyes and RevolutionEHR do not offer an integrated EHR and telehealth platform yet but Eyefinity, DrChrono and Kareo do with HIPAA-compliant video chat. Doxy.me can also be used alongside any EHR system. These days most telehealth systems are designed to be compatible with EHR platforms to allow patient information to pass easily between interfaces. Together, telehealth and EHR integration can enhance patient care.
Modernizing Medicine
Modmed Telehealth is a telemedicine video platform for providers and their patients.
(561) 235-7505, modmed.com
VSP Eyefinity
Eyefinity EHR offers a complete, all-in-one telehealth solution with secure, HIPAA-compliant video chat. It allows you to document and code virtual patient visits on an iPad app.
(800) 269-3666, eyefinity.com/telehealth
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Doxy.Me
Doxy.me is not an EHR but users can launch web-based EHRs from the doxy.me platform. It allows for single sign on, just-in-time provisioning, patient identifier and auto check-in, and meeting history extracts. Soon, it will conduct a small proof-of-concept integration with Epic Systems.
doxy.me
Kareo
Kareo Telehealth is an integrated, cloud-based EHR system with HIPAA-compliant video that offers an end-to-end clinical solution along with practice management care.
(888) 775-2736, kareo.com
Dr Chrono
Dr Chrono Telehealth allows you to schedule and conduct virtual visits from your EHR with HIPAA-compliant Video Visits. Its Optometry EHR is a cloud-based system that allows you to take photos from your iPad and attach them directly to a patient’s chart.
(844) 569-8628, drchrono.com
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Smart Ways to Use EHR Telehealth Integration
Rasa Tamulavichus, ODBig City Optical, Chicago, IL
We selected the cloud-based Eyefinity EHR. We have one EHR for all 16 locations and they share the same image management and patient portal system. I can pull up patient charts to see what other doctors have entered and examine all the images. As soon as our technicians run patients through testing, these reports are uploaded to the EHR. I explain the results to my patients on a HIPAA-compliant Zoom call. Videoconferencing has made it easier to integrate telehealth into optometry but what was missing was refraction. The Eye Refract allows us to provide an accurate prescription and eliminates remakes. Most patients come in for an updated prescription for their glasses or contact lenses. I give the patient feedback in real-time, whether I’m onsite or not. If the patient has a complex prescription, then I will schedule a follow-up visit when I’m in the office.
Elise Brisco, OD Total Vision and Hollywood Eyes, Los Angeles, CA
I use Doxy.me’s HIPAA-compliant televideo to connect with patients in parallel with my EHR. When consulting with a patient, I have Doxy.me open on one browser and my Eyefinity EHR open on another. I can still look at the patient as if I was in the exam room. Afterwards I’ll email them a summary. Pre-pandemic I was using FaceTime but for privacy and convenience I love Doxy.me and so do my patients. It provides me with a waiting room and you can even get paid on the platform. I like to be able to set a time for an actual consultation with my patients where I can look at their eyes. Patients have no problem paying me for my time because I’m reviewing their chart, checking their symptoms, and calling in their prescription.