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One Quick Question: Which Customer Do You Wish Would Stop Coming to Your Business?

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Identifying potential new customers is valuable, but what type of customer do you wish would stop coming to your practice or optical shop?

20%

That Noisy, Rambunctious Sticky Handed Kid

9%

Ms. “I Can’t Decide on a Frame, I Have to Call All My Friends for an Opinion”

28%

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Mr. “Why Are Glasses So Expensive? Can I Get a Discount?”

35%

The “Hey, Can I Have My Rx and PD To-Go?” Millennial

8%

The “These Progressives Aren’t Working. … They Still Aren’t Working” Boomer


This article originally appeared in the October 2016 edition of INVISION.

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Customer Focused, Service Oriented, Forward Thinking

for life improvement, fashion, performance sports, occupational single vision, and progressive lenses. Our values, the driving force behind our ideas and actions, keep the ECP in the center. Every Shamir representative is personally committed to our customers’ vision, and to providing the best service and support to meet and exceed their expectations, all with a personal touch.

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