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True Tales

Could You Keep Your Cool if a Roach Joined You in the Exam Room?

It happened to this doc. See how he reacted.

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YEARS AGO, when I worked at a commercial practice, I was refracting a patient. I was standing to her right and spinning the dials when I looked down and noticed a cockroach sitting on her shoulder. Without a pause, I moved the near point rod down and gently placed my hand on her shoulder, at the same time flicking the roach onto the wall behind her. I completed the exam and the patient didn’t have a clue as to what transpired. — Mark Perry, OD, Vision Health Institute, Orlando, FL

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When You’re Passionate About Eye Care, the Right Technology Matters

Lisa Genovese, O.D., strives to give her patients the very best. At Insight Eye Care’s multiple locations, Dr. Genovese provides optimal care for her patients using the Reichert® Phoroptor® VRx Digital Refraction System. In this second Practice Profile Video from Reichert’s “Passionate About Eye Care” series, take a closer look and see how this eye care professional achieved a better work-life balance with equipment that’s designed and engineered in the U.S.A.

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True Tales

But He Followed Directions!

A tale as old as time that gives new meaning to being in ‘hot’ water.

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We had a mechanic who returned a pair of glasses that were scratched all to hell. He said, “I followed your directions and used soap and water to clean them.” I asked what kind of soap he used, to which he replied, “Lava, that’s all I use.” When I stopped laughing I offered him a new pair of lenses and I have told this story for the last 30 years. — Alexander Saper, Great Glasses, Houston, TX

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True Tales

One OD’s Encounter Gives A Whole New Meaning to ‘Tick of the Eye’

What she thought was a scab had legs.

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I had a patient call with “something irritating her left eye for the past day.” We brought her in right away. I initially thought it was a chalazion that she had been picking at until I looked under the slit lamp. What I thought was a scab actually had legs. It was a tick embedded in her lid margin! — Kimberly Riggs, OD, Ligonier, PA

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True Tales

An Exception to the Cancellation Policy?

The no-show who showed … briefly.

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Had a patient come in the office five minutes before their appointment to tell us they will not be here for their appointment and then ran out. — Michael Davis, OD Opti-Care, Eldersburg, MD

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