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Eyewear Shop Offers Video-Chat Customer Service




Retailers adapting technology for customer service.

Mason Eyewear in Philadelphia is among a growing list of retailers in all fields implementing video-chat capability. Mason Eyewear’s new video-chat feature lets them see eye to eye with customers, and it’s quite popular. Storeowner and OD Matthew Chrycy says, “Being able to explain or demonstrate certain features or frame design or shapes or things like that definitely gives us a much greater opportunity.”

Read more and see video at CBS News


Meet the Next Generation of Smart Glasses

Ray-Ban Meta is now available with a full range of lenses, as a complete pair or edged lens. Prescription orders eligible through select insurance providers, including Eyemed and private pay. The Ray-Ban Meta collection combines iconic design with cutting-edge technology. Capture life’s best moments and livestream to Facebook and Instagram with an upgraded 12 MP camera and five-mic system. Stay connected with hands-free calls and messages. Listen to your favorite tracks through built-in speakers. Spark your creativity, get information and control your glasses with your voice – powered by Meta AI. All while keeping your phone in your pocket. For more information, visit here.

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