Connect with us

Sanity Files

From Girl Friday to Office Manager, How One Asheville ECP Stays Sane

She loves “taking a negative and turning it into a positive.”

mm

Published

on

Jessika Arena The Eye Center, Asheville, NC

Eleven years into her optical industry tenure and Jessika Arena, office manager of The Eye Center in Asheville, NC, has solidly turned her “Girl Friday” job into a bonafide career. “I actually enjoy customer service issues,” she says. “I like the challenge of taking a negative and turning it into a positive.” But at the end of the day it’s their independence she loves the most. “My favorite thing about managing an optometric practice is that we are independent, we get to make (most) of our own rules, and our staff is like family.” Then there is her actual family, Izzy, the wonder pug, her 5-year-old daughter, Guinevere, and her husband, Michael. “He’s been my sounding board since I started in this industry. Sometimes I take his advice, sometimes I leave it, but he’s always there to listen.”

Since launching in 2014, INVISION has won 23 international journalism awards for its publication and website. Contact INVISION's editors at [email protected].

Advertisement

SPONSORED VIDEO

SPONSORED BY ESSILOR

Ray-Ban® Authentic

Introducing the perfect match of Ray-Ban's legendary style and Essilor's Expertise in sight. Click here for more information.

Promoted Headlines

Advertisement

Advertisement

Subscribe


BULLETINS

Get the most important news and business ideas for eyecare professionals every weekday from INVISION.

Advertisement

Most Popular