Connect with us

Headlines

Study: Gen Z Overwhelmingly Prefers Self-Checkout

Millennials, boomers and Gen X more likely to use a traditional checkout aisle or counter.

mm

Published

on

Study: Gen Z Overwhelmingly Prefers Self-Checkout
PHOTO: ISTOCKPHOTO

A new study commissioned by Avery Dennison (Mentor, Ohio) that polled 4000 shoppers in the U.K. and U.S. found that 52 percent of Gen Z respondents would “switch to another store if their favorite decided to get rid of self-checkout,” Inc. reports.

The preference of using self-checkout versus a counter staffed by a human among Gen Z, according to the survey findings, is driven by speed, the desire for shorter lines/wait times and a reduced amount of human interaction. Conversely, boomers, millennials and Gen X’ers would rather not interact with self-checkout stations.

Some retailers have been shifting away from the reliance on self-checkout methods, like Dollar General (Goodlettsville, Tenn.) which recently announced it would increase the amount of workers in its checkout area, or Walmart (Bentonville, Ark.), which plans to reduce the amount of in-store self-checkouts to deter theft at certain locations.

SPONSORED VIDEO

Meet the Next Generation of Smart Glasses

Ray-Ban Meta is now available with a full range of lenses, as a complete pair or edged lens. Prescription orders eligible through select insurance providers, including Eyemed and private pay. The Ray-Ban Meta collection combines iconic design with cutting-edge technology. Capture life’s best moments and livestream to Facebook and Instagram with an upgraded 12 MP camera and five-mic system. Stay connected with hands-free calls and messages. Listen to your favorite tracks through built-in speakers. Spark your creativity, get information and control your glasses with your voice – powered by Meta AI. All while keeping your phone in your pocket. For more information, visit here.

Promoted Headlines

Advertisement

Advertisement

Subscribe

INVISIONMAG.COM
BULLETINS

Get the most important news and business ideas for eyecare professionals every weekday from INVISION.

Advertisement

Advertisement

Most Popular