A gentleman walks into our practice.
Receptionist: “Good morning! Welcome to Buena Vista Optical. Do you have an appointment?”
Gentleman: “No, I do not. Do you take walk-ins?”
Receptionist: “Sure! Will you be using any type of insurance?”
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Gentleman: “What? I need insurance to get a haircut? What kind of a hair salon are you guys running if I need to have insurance to get a haircut?”
Receptionist: “Ummm, sir, this is an eye doctor office. See all the eyewear? Maybe you need to make an appointment?”
Gentleman: “You know what? You are right! I cannot see a darn thing! Might as well get my eyes checked and postpone the haircut.”
True story.
Diana Sims, Buena Vista Optical, Chicago, IL
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This article originally appeared in the March 2015 edition of INVISION.