9 ideas on a few important things to consider.
Including having your business take a stand, being nice to quitters and shredding costs.
Words matter. Use yours to set yourself apart.
Plus suggestions for getting in customers' heads and making them talk.
Including how to come up with an Oops Kit.
It is paramount to a satisfactory customer experience, so here are a few ideas to improve your communication.
Connecting personally shows gratitude for their presence in your office and makes patients feel special.
A script for prescription compliance.
Now is not the time to pull your punches or not deliver on your promises.
Including how to practice better, act with purpose and know thyself.
Plus updating your online intake forms and vetting competitor's websites.
Be prepared to hear: 'I just want my prescription today.'
You can't know everything necessary to provide a superior and memorable 'patient journey' unless you ask.
A little cynicism could ensure you aren’t just parroting nonsense.
A little sun sense can go a long way, here's how...
These time savers help you stay on schedule, reduce stress, capture more, and make more revenue with happier, less confused patients.
Including creating a personal shrine, accepting you can't do it all and fighting bad habits.
Perhaps it's time to accept that you, without even realizing it, build the walls and barriers that keep patients from purchasing more.
But before he goes, let's review some key points of The EyeCoach Selling System he's been sharing these past several years.
25 ECPs put who they are and what they do for a living in a sentence or two... or three.
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