Press Releases

Weave Introduces AI-Driven Review Response Tool

The goal is to help providers grow their practice and maintain a positive reputation.

Published

1 year ago

May 2, 2023

(PRESS RELEASE) Business comms platform Weave will announce a new AI-Driven Review Response Tool for healthcare providers. Online reviews have become a crucial factor for healthcare practices in attracting new patients, and with the help of this new AI-powered tool, practices can now craft personalized responses to customer reviews, saving valuable staff time while simultaneously appealing to potential new customers.

A new survey from Weave found that almost half of Millennials (45%) and Gen Z (46%) look for quick response times from healthcare providers when evaluating online reviews, but crafting personalized responses for each review is a time-consuming administrative task. With the Review Response Tool, staff can use AI to draft a response to a patient review with one click, and then the user can then edit the reply before submitting it, saving time as they manage their online reputation and practice reviews.

For more info, click here.

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