(PRESS RELEASE) Business comms platform Weave will announce a new AI-Driven Review Response Tool for healthcare providers. Online reviews have become a crucial factor for healthcare practices in attracting new patients, and with the help of this new AI-powered tool, practices can now craft personalized responses to customer reviews, saving valuable staff time while simultaneously appealing to potential new customers.
A new survey from Weave found that almost half of Millennials (45%) and Gen Z (46%) look for quick response times from healthcare providers when evaluating online reviews, but crafting personalized responses for each review is a time-consuming administrative task. With the Review Response Tool, staff can use AI to draft a response to a patient review with one click, and then the user can then edit the reply before submitting it, saving time as they manage their online reputation and practice reviews.
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