Connect with us

True Tales

Stop ‘Goofing Off’ and Fix My Cheap Glasses for Free!

It’s a webinar, ma’am, it’s not The Walking Dead!

mm

Published

on

I WAS WATCHING a webinar when a customer walked in off the street. She sees what I am doing and asks if I can help her right away as I’m “only goofing off.” I said, “It’s horrible when you have to do continuing education at work to learn how to help patients.” She just said, “Huh?” and handed me her mail-order glasses for repair. I thanked her for stopping in but said I couldn’t fix them. She was annoyed.

Since launching in 2014, INVISION has won 23 international journalism awards for its publication and website. Contact INVISION's editors at editor@invisionmag.com.

Advertisement

SPONSORED VIDEO

SPONSORED BY KENMARK

Jump In — the Water’s Fine!

With a salute to summer’s shimmery, mermaid colors and warm weather-loving shades, Kenmark Eyewear celebrates this summer’s Aloha spirit with eyewear from Vera Wang, Kensie, Zac Posen and the Original Penguin Collection!

Promoted Headlines

True Tales

This Mechanic’s Eyewear Was a Mess … But He Followed Directions!

A tale as old as time that gives new meaning to being in ‘hot’ water.

mm

Published

on

WE HAD A MECHANIC who returned a pair of glasses that were scratched all to hell. He said, “I followed your directions and used soap and water to clean them.” I asked what kind of soap he used, to which he replied, “Lava, that’s all I use.” When I stopped laughing I offered him a new pair of lenses and I have told this story for the last 30 years. — Alexander Saper, Great Glasses, Houston, TX

Continue Reading

True Tales

One OD’s Encounter Gives A Whole New Meaning to ‘Tick of the Eye’

What she thought was a scab had legs.

mm

Published

on

I had a patient call with “something irritating her left eye for the past day.” We brought her in right away. I initially thought it was a chalazion that she had been picking at until I looked under the slit lamp. What I thought was a scab actually had legs. It was a tick embedded in her lid margin! — Kimberly Riggs, OD, Ligonier, PA

Continue Reading

True Tales

An Exception to the Cancellation Policy?

The no-show who showed … briefly.

mm

Published

on

Had a patient come in the office five minutes before their appointment to tell us they will not be here for their appointment and then ran out. — Michael Davis, OD Opti-Care, Eldersburg, MD

Continue Reading

Advertisement

Advertisement

Subscribe


BULLETINS

Get the most important news and business ideas for eyecare professionals every weekday from INVISION.

Advertisement

Most Popular