A former staff member: Wakes up late, sends the owner a message saying as much, and lets the owner know that she would be in as soon as she got ready and picked up her breakfast from Dunkin Donuts … she showed up two hours later and only lives five minutes away. — Joanne Larson, OD, Palmer Family Eye Care, Easton, PA
current staff member: to me, the owner, ‘Steve, those frames don’t go there!’ ‘Steve, you’re so dramatic!’ ‘Steve, what do you do here? — Steve Whitaker, Whitaker Eye Works, Philadelphia, PA