Plus suggestions for getting in customers' heads and making them talk.
There are continuity-of-care issues for this office to consider…
Including how to come up with an Oops Kit.
Like when you should turn your holiday lights and a New Year's Resolution plan for your patients' eyes.
Also, it was a tough year, don't forget to plan a breather for you and your staff.
Including overcoming AR resistance and referral reciprocity.
Plus the power in naming your wishes and looking sharp.
Start by getting ready for Small Business Saturday.
Plus a reminder ... to remind your patients: flex dollars – use them or lose them.
And how to head off 'boss's pet talk' at the pass.
Since the agreement was made, new retailers, similar lines and diminishing sales have changed the equation.
We're talking fall, Halloween, the holidays and beyond.
And the holidays are approaching. They may be lean but proper preparations can prevent poor performance.
Plus National Sight Week is more important than ever this year, how can you help out?
This new office manager needs to work out a plan—fast.
Now is not the time to pull your punches or not deliver on your promises.
Including how to practice better, act with purpose and know thyself.
Plus how to get your staff to REALLY listen and not just stop talking.
Take a Cold Shower and More Manager's To-Dos for August and September.
Plus events for kids, old folks and your neighbors.
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