Garrett Vick’s eastern Indiana practice, Centerville Eye Care, was winding down after a busy back-to-school season. He had just hired a part-time receptionist, Tara, and was...
“I love your purse. Tell me the story behind it.” WHY say it: It’s an irresistible icebreaker because, as they say, “every woman who has a...
As Erik Larson notes in a recent column for the Harvard Business Review, managers until recently had few tools to help them make better decisions. Data-gathering...
Help! My business is like a reality TV show: all unnecessary drama. You’re not alone. After profitability concerns, this is the No. 1 headache of business...
We recently read a 7,000-word profile in the New Yorker on five-time world snooker champion Ronnie O’Sullivan, whose similarly named father made a small fortune running...
WEEK 1 Oct. 31-NOV.4 ONLINE Last Christmas, for the first time, the majority of digital retail traffic came from mobile devices. Test your website and any...
1 Understanding the power of a positive attitude is simple enough: When we believe there is a chance we will succeed, we persist at something. When...
WEEK 1 Oct. 3-7 Events: Finalize arrangements for any special events over the next three months; confirm staff assignments. Management: Make a note to raise the...
“That’s so you, isn’t it?” When to say it: We buy what we buy to remind ourselves — and tell the world around us — who...
Conventional wisdom holds that when you have a major goal to achieve, you should inform the whole world, as that sort of public declaration will keep...
Yes, I Do 23% I’ve had people call and ask difficult questions on the phone to see how the employees respond. If they are stumped we...
Working in Massachusetts, a licensed state, gave Marc extra motivation to become the best optician he could be, so in addition to being an LDO he...
Is it absolutely necessary to reconcile our books to the last penny? It seems a lot of effort for not much point. There are some areas...
If it’s been a while since you’ve had a really productive day in your office, it may be time to repaint, especially if your walls are...
WEEK 1 / AUG. 1-5 MARKETING Organize your back-to-school campaign. List specials on your website by the end of this week; email your first promotion early...
An indecisive browser is disrupting a small boutique. How can the staff set her straight? This article originally appeared in the July 2016 edition of INVISION....
Spend some time thinking, really thinking George Bernard Shaw noted that despite our reputation as the thinking species we humans really don’t spend much time in...
Don't just use Apple's intelligent assistant to help you find your favorite song.
Volunteer To Write For a Top Blogger This article originally appeared in the July 2016 edition of INVISION. Bloggers need content. And you need exposure. Why...
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