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At Times Like These, Best Just to Bite Your Tongue …

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What do you say to the little old lady who brings in her eyeglasses and asks you to put in the screw that holds the lens in because she can’t see to do it herself? She knows that you won’t charge her for the screw because she has the screw in this tissue. When you unwrap it you find a mouse dropping.

Answer: Nothing. You just find a new screw, put it in and hand it back with a smile. Ed Menk, E. L. Menk Jewelers, Brainerd, MN (as told to invision’s sister magazine, INSTORE) 


This article originally appeared in the January 2018 edition of INVISION.   

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Sanity Files

This Tennessee OD Loves the Day-to-Day Tasks of Running Her Eyecare Business

She is the @Momtometrist who finds sanity in the mundane.

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Angie Patteson, OD
Sunset Eye Care, Johnson City, TN

HAVE NO FEAR, @Momtometrist is here! “Call me odd, but I love the mundane tasks,” says Dr. Angie Patteson, owner of Sunset Eye Care. “I get to the office very early every day and turn on the lights, check the voicemail, and make certain everything is ready for the day. I also love to check the mail and open packages.” But that’s not all this busy business owner loves about her day job… “Frames, frames, and FRAMES! I love all the different options available. Well, not a keyhole bridge, I haven’t the nose for that. I keep uncut lenses at my desk, so when a new frame calls my name, I can edge it before I go home.” And that is not her only creative outlet, she’s taken up diamond painting to combat a busy day. “Ironically, it involves neither diamonds nor paint. It is tedious, and even mind-numbing at times, but that’s why I like it. I can turn off my brain and apply little faceted pieces of plastic to canvas to make a piece of art.”

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True Tales

You Should See What See Keeps in the Other Box Under Her Bed

Curiously weak lashes!

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WE HAD A PATIENT who was worried that she was losing her eyelashes too rapidly … so she collected them all in a little Altoids box and whipped it out under the doctor’s nose while in the exam lane. She wanted the doc to look at the discarded hairs “to see if there’s any issues.” The doctor politely informed her that “everything looks normal!” We still haven’t figured out how she collected that many eyelashes. — Jen Heller, Pend Oreille Vision Care, Sandpoint, ID

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Sanity Files

This ‘Work Hard, Play Hard’ Optical Manager Has Found Her Calling

And she has the wardrobe to prove it.

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Christine Howard
Attleboro Vision Attleboro, MA

Some people have careers, some have callings. Considering Christine Howard, optical manager of Attelboro Vision, couldn’t even come up with three things she didn’t like about managing an optical business, we’re pretty sure she qualifies as the latter … The outfit clinches it. But callings still have their challenges. At the end of a tough day, Christine relies on the unconditional love of her fur babies “who always make me smile” and the support of a husband “who lets me vent about my day.” She and her husband believe in the idea of “work hard, play hard” and “actively try to make traveling and unique experiences” a regular part of their lives to help relieve stress.

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