Line TimeHere’s a Convincing Metaphor for Parents Who Won’t Update Their Child’s Prescription A child’s feet change over time; why wouldn’t their eyes? Published 8 months agoon October 1, 2018By INVISION Staff Invision October 2018 Issue Share Tweet If his foot grows do you keep him in the same size shoe?Why say it? With parents who feel changing a child’s prescription is what makes their vision worse. — Cynthia Sayers, OD, Eyeshop Optical Center, Lewis Center, OHRelated Topics:INVISION October '18Line Time click to Comment(Comment)Up NextUse Yourself as an Example to RelateDon't MissInvoke the Power of the Parent INVISION Staff Since launching in 2014, INVISION has won 21 international journalism awards for its publication and website. Contact INVISION's editors at firstname.lastname@example.org. Advertisement SPONSORED VIDEOSPONSORED BY WALMAN OPTICALPeople Want to Buy Premium ProductsWalman Optical Presents—Industry Myths Busted! It’s up to every ECP to explain that “premium” doesn’t mean expensive—it means “customized to your needs.”You may like Vision Is Like … High Definition TV An Eyecare Pro’s Visual Guide to Making Better Choices in 5 Critical Categories 16 Ways to Win Your Employees’ Love Without Losing Their RespectPromoted Headlines Safilo’s “American Eyes” Video Celebrates Elasta and Emozioni starringECPs Peter Tacia and Heidi DancerSafilo Hoya: The Right Lenses for Sun ProtectionHoya Nano Vista—The Quintessential Line for KidsAlternative and Plan B EyewearLine Time“Do You See the Naked Lady?” It’s a great way to get accurate patient measurements. Published 14 mins agoon May 21, 2019By INVISION Staff WHY SAY IT? After asking the patient to look through the pupilometer and focus on the green light. It will get a laugh and, more importantly, inform you that the patient is looking at the right spot. (You may have to do the measurements again if they crack up.)SOURCE: Gina Kay, Daily Optician Continue ReadingLine TimeWhat to Say to That Crooked-Browed Customer Especially when they insist on having their frames adjusted to line up with their eyebrows. Published 2 months agoon March 27, 2019By INVISION Staff what to say? “Our eyebrows are sisters, not twins!”when to use it? When dealing with those patients who want their glasses adjusted to line up with their crooked eyebrows and aren’t taking on board the fact that glasses work best when you look through the optical centers. It adds a little humor and helps open up the conversation about how the glasses need to be adjusted. — Alison Rolli, Daily Optician Continue ReadingLine TimeHit Pause — This Line Works Best When Patients Need to Process A Lot of Information It gives you both a break. Published 3 months agoon February 18, 2019By INVISION Staff What to say? “Look, I’ve given you a lot of information here and there is no need to rush, so why don’t you take a few days to consider everything I’ve told you and then we’ll take it from there.”When to use it? When you’re dealing with a patient who has been given serious information to digest or a customer who is simply being difficult for whatever reason. Such a break gives you and the customer a chance to move beyond an emotionally charged conversation. Continue ReadingAdvertisementLatestTrendingVideos Line Time14 mins ago“Do You See the Naked Lady?” Sanity Files17 mins agoDr. Ryan Corte Knows How to Hustle Columns23 mins agoThe Best Call to Actions to Convert Visitors to Patients Danielle Richardson38 mins agoFeel Like Your Wellness Routine Could Be Missing Something? 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