What I learned from leading an organization of 118 private optometry practices will change how we provide support and how our providers will deliver care.
It’s just a matter of creating the right environment, giving them guidance, then getting out of their way.
Like find the the 'mommy trackers' and be transparent with staff about how tough BTS will be.
Including how to lay someone off for newbies and positive management of a business experiencing a morale void.
When someone wants to buy your practice make sure to take into account all of the intangibles.
The new skills they learned include video editing, telemedicine, text-to-pay systems, juggling and nunchucks.
Plus, those tax refunds are starting to hit people's bank accounts, start reeling that 'found money' in.
The expectation that eyecare returns to exactly how what it was before COVID-19 is likely a misguided one.
The actions you take now will determine whether your practice will be more successful in a year or if you’ll struggle.
But the 48% of you who do are not playing around.
Opticians and boutique owners describe their current business status … and what may lie ahead.
Also, the power of turning off notifications and developing a team 'elevator pitch.'
Discussing the human resource and management issues most impacted by the pandemic, plus positive steps to address them.
Forget bonuses, give pizza and stop saying 'No.'
Also, some tips on productivity that will help shake up your routine.
They are more common and more destructive to your business than you think.
Actually implementing change (rather than merely talking about it) is one of the more frustrating aspects of business management.
Plus see how the whole team can benefit from joining the AOA.
Motivation comes from taking action, not the other way around.
Like watching your 'buts' and letting staff win.
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