Woulda Coulda Shoulda What You DID Say to that Rude, Frustrating Patient He said she couldn’t be driven away. He was wrong. Published 8 years ago on April 4, 2018 By INVISION Staff Invision April 2018 Issue Share Tweet “I already did.” To the customer who said, “You can’t shoo me!” Woulda Coulda Shouldas are provided anonymously by INVISION’s Brain Squad Related Topics:Woulda Coulda Shoulda INVISION Staff Since launching in 2014, INVISION has won 35 international journalism awards for its publication and website, including the prestigious Neal Award for Best Single Issue in 2019. Contact INVISION's editors at [email protected]. click to Comment(Comment) Up Next What You Really Wish You Could Say to that Client Who Won’t. Get. Off. Their. Phone! Don't Miss What I Wanted to Tell the Charity Auction-Winning Customers Who Created Chaos in My Store SPONSORED VIDEO Essilor® Stellest® Lenses You may like Glaucoma Foundation Celebrates 42nd Anniversary This New Hampshire Boutique Reimagined Wedding Eyewear as a Styling Experience Organizations Putting Their Focus on a Sustainable Future Front and Center Promoted Headlines More Than a Frame All in One Place Shamir Insights, Inc. Iconic Style, Reimagined: Palm Optical’s Newest Eyewear Collections Advertisement Latest Trending Videos Press Releases5 hours ago Glaucoma Foundation Celebrates 42nd Anniversary Business & Practice Management1 day ago This New Hampshire Boutique Reimagined Wedding Eyewear as a Styling Experience Business & Practice Management1 day ago Organizations Putting Their Focus on a Sustainable Future Front and Center Press Releases2 days ago Silhouette in Space: Where Design Meets Zero Gravity Press Releases3 days ago ZEISS Vision Care US Names Emi Cardarelli Head of Retail Best Practices5 days ago Best Practices: Creating Moments Worth Talking About Photo Gallery1 week ago You Need to See These 41 Head-Turning Ways to Display Frames [UPDATED] People3 weeks ago A Master Optician With an Impressive Frame and Optical-Themed Neckwear Collections Photo Gallery3 weeks ago Iconic Style, Reimagined: Palm Optical’s Newest Eyewear Collections Cover Stories3 weeks ago 32 Small, Smart Changes That Can Have a Big Impact on Your Business Best Practices5 days ago Best Practices: Creating Moments Worth Talking About Sponsored Content3 weeks ago Essilor® Stellest® Lenses Best Practices1 month ago Best Practices: Building Purposeful Relationships in Eyecare Best Practices2 months ago Best Practices: Matt Rosner on Building a Specialty Practice Best Practices3 months ago Best Practices: Storytelling in Eye Care Practices Advertisement SubscribeBULLETINS Get the most important news and business ideas for eyecare professionals every weekday from INVISION. Advertisement Advertisement Most Popular Best Practices5 days ago Best Practices: Creating Moments Worth Talking About Photo Gallery1 week ago You Need to See These 41 Head-Turning Ways to Display Frames [UPDATED] Sponsored Content1 week ago All in One Place Sponsored Content6 days ago More Than a Frame Business & Practice Management1 day ago Organizations Putting Their Focus on a Sustainable Future Front and Center Cover Stories1 week ago The Alternative Manager’s Toolkit for Eyecare Success Business & Practice Management6 days ago This Richmond Practice Turned a 1921 House Into a Home for Independent Eyewear Business & Practice Management1 week ago You Asked: Can You Explain Amortization to Me Like I Am a Child?