Woulda Coulda Shoulda What You Really Wish You Could Say to that Client Who Won’t. Get. Off. Their. Phone! Sometimes it’s nearly impossible to draw the attention of this type of client. Published 7 years ago on May 4, 2018 By INVISION Staff Invision May 2018 Issue Share Tweet “Would you mind if I call you on your cell so that I can complete your fitting and let you return to your ‘very busy’ day?” To the client that just could not stop chatting on his cell phone. Woulda Coulda Shouldas are provided anonymously by INVISION’s Brain Squad. Related Topics:Woulda Coulda Shoulda INVISION Staff Since launching in 2014, INVISION has won 35 international journalism awards for its publication and website, including the prestigious Neal Award for Best Single Issue in 2019. Contact INVISION's editors at editor@invisionmag.com. click to Comment(Comment) Up Next What You Should Have Said to That Customer Who Complains About Reading Your Care Instructions Don't Miss What You DID Say to that Rude, Frustrating Patient SPONSORED VIDEO Shamir Driver Intelligence - Enhance Your Road Performance! Read more here. You may like This Arizona Practice Combines Luxury Eyecare With Whimsical Branding and a Fresh Approach to Staffing Increase Capture Rate by Getting Rid of the Office “Fuddy-Duddy” New England College of Optometry Celebrates its 131st Commencement Ceremony Promoted Headlines On Trend and On Budget: That’s Affordable Luxury Modern Optical International Spark of Genius Shamir Value Driven Eyewear Modern Optical International Advertisement Latest Trending Videos Business & Practice Management9 hours ago This Arizona Practice Combines Luxury Eyecare With Whimsical Branding and a Fresh Approach to Staffing Columns10 hours ago Increase Capture Rate by Getting Rid of the Office “Fuddy-Duddy” Press Releases11 hours ago New England College of Optometry Celebrates its 131st Commencement Ceremony Press Releases12 hours ago Contact Lens Institute & McDougall Communications Win Second Straight Silver Anvil for B2B Content Marketing Press Releases13 hours ago Anagram Recognized With Multiple 2025 Awards Vision Insurance Benefits Administration Products2 weeks ago ECPs Share their Best-Selling Collections for March Business & Practice Management9 hours ago This Arizona Practice Combines Luxury Eyecare With Whimsical Branding and a Fresh Approach to Staffing People4 weeks ago Your Management Style is Hurting Your Sales People3 weeks ago It’s Not Just About What You Do, but How You Do It Business & Practice Management3 weeks ago Mission Statement Masterclass: 7 Optical Businesses That Got It Right Podcasts3 weeks ago From Comedy to CEO: An Interview with Scott Shapiro Podcasts1 month ago LEADERSHIP: Your Success Depends on It Podcasts3 months ago Sandbox Stories by Dr. Scott Jens Podcasts3 months ago Revenue Rx: Optical Retail Wins Sponsored Content7 months ago Shamir Driver Intelligence™ Advertisement SubscribeBULLETINS Get the most important news and business ideas for eyecare professionals every weekday from INVISION. Advertisement Advertisement Most Popular Business & Practice Management9 hours ago This Arizona Practice Combines Luxury Eyecare With Whimsical Branding and a Fresh Approach to Staffing Business & Practice Management1 day ago Patients at This Practice Just Seem to Get Weirder and Weirder Columns10 hours ago Increase Capture Rate by Getting Rid of the Office “Fuddy-Duddy” Business & Practice Management2 days ago National Selfie Day, Sunglasses Day and More June Dates to Draw Attention to Your Business Business & Practice Management1 week ago These Myopia Treatments Give ECPs More Options for Addressing the Challenges of Nearsightedness People1 day ago An Austin-Based OD Experiencing a Professional Evolution Through Practice Ownership Inbox1 week ago Planning the Big Picture, and More of Your Letters to the Editor for May Business & Practice Management1 week ago We Asked You to Sum Up the First 3 Months of 2025. Here Are Your Responses…