“Bullsh**!”
What I did say to the customer who said his doctor didn’t make mistakes, and we’d made the glasses wrong. I told him the doctor changed his prescription and the glasses were fine. I remade the lenses and he believed me after I explained to him that prescriptions can change. Haven’t done it again but it was fun for the moment.
Woulda Coulda Shouldas are provided anonymously by INVISION’s Brain Squad.