Woulda Coulda ShouldaThat Will Be $100 How you really want to answer the unknown client who asks you to fix something they purchased somewhere else. Published 8 months agoon October 1, 2018By INVISION Staff Invision October 2018 Issue Share Tweet “I can help you for $100 since that is what my margin would have been had you bought that here.”To the people who come in with something they bought elsewhere and want us to fix or adjust it.Woulda Coulda Shouldas are provided anonymously by INVISION’s Brain Squad.Related Topics:INVISION October '18Woulda Coulda Shoulda click to Comment(Comment)Up NextMake That Difficult Patient a Chain Store’s ProblemDon't MissBut Would You Say It Again? INVISION Staff Since launching in 2014, INVISION has won 21 international journalism awards for its publication and website. Contact INVISION's editors at firstname.lastname@example.org. Advertisement SPONSORED VIDEOSPONSORED BY SAFILOSafilo’s “American Eyes” Video Celebrates Elasta and Emozioni starring ECPs Peter Tacia and Heidi DancerFor the third year in a row, Safilo has looked to trusted eyecare professionals to star in its American Eyes campaign for its Elasta and Emozioni collections.Their latest testimonials are from Peter Tacia, O.D. and Heidi Dancer, optician, of Alma, MI, talking about two best-selling collections: Elasta and Emozioni.You may like This Is What One ECP Wishes She Had Said to a Rude Couple and Their Monster Children No One Likes A Know It All Make That Difficult Patient a Chain Store’s ProblemPromoted Headlines Safilo’s “American Eyes” Video Celebrates Elasta and Emozioni starringECPs Peter Tacia and Heidi DancerSafilo Hoya: The Right Lenses for Sun ProtectionHoya Nano Vista—The Quintessential Line for KidsAlternative and Plan B EyewearWoulda Coulda ShouldaThis Is What One ECP Wishes She Had Said to a Rude Couple and Their Monster Children This isn’t Walmart. Published 4 months agoon January 29, 2019By INVISION Staff “This isn’t Walmart. And you can take your prescription anywhere and have it filled.”To the couple who’d purchased a gift certificate at a silent auction: They came in and were truly the rudest people I have ever experienced. Their large, pre-teen kids were riding around the store on the baby car, doing cartwheels. And then they declared, “Glasses are so much cheaper at Walmart.” Continue ReadingWoulda Coulda ShouldaNo One Likes A Know It All But be sure to say it with a smile. On second thought, just don’t say it. Published 4 months agoon January 21, 2019By INVISION Staff “It must be quite a burden to be the only one who is right all the time.”…To the know-it-all customer Continue ReadingWoulda Coulda ShouldaMake That Difficult Patient a Chain Store’s Problem What you’d have said to that rude, frustrating or clueless patient … Published 6 months agoon November 23, 2018By INVISION Staff “I suggest you go to a chain store where you might get better service.”To one of those rare belligerent customers: “We do recommend they go elsewhere. By traveling to another office they might calm down and we rarely see them again, as we don’t need their business or appreciate the disruption to our office.” Continue ReadingAdvertisementLatestTrendingVideos Press Releases3 days agoABB OPTICAL GROUP and Paragon Vision Sciences Announce Fifth Annual Optometry Student Challenge Headlines3 days agoShopko Optical Acquisition Completed; 80 Stores to Become Freestanding Locations Sanity Files3 days agoFor This Miami OD, It’s the Simple Things That Get Him Back On Track Press Releases3 days agoSafilo and David Beckham Announce 10-Year Eyewear License Agreement Headlines4 days agoFDA Approves Drug for Diabetic Eye Disease Headlines4 weeks agoEyewear Executive Dies Unexpectedly Headlines3 weeks agoOnline Eyewear Seller Gets More Prison Time Headlines2 weeks agoWalmart and Optometrists Agree On New State Bill Headlines3 weeks ago2 Accused of Selling Counterfeit Ray-Bans in $2M Fraud Case Headlines4 weeks agoEyewear Chain Launches Drive-Through Pickup Service INVISION Podcast3 weeks agoPodcast: What the Heck is Marketing? 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