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From Across the Country to Across the World, Some of Your Patients Travel Pretty Far to See You

It just proves that when patients find an ECP they love, they will travel far and wide to see you.

Published

4 years ago

January 20, 2020

INVISION Staff Invision January 2020 Issue Online Extra

From Across the Country to Across the World, Some of Your Patients Travel Pretty Far to See You

I have a very loyal and dedicated customer, a flight attendant for Southwest Airlines, who has since relocated to Florida. She hasn’t let that deter her from maintaining her vision needs with me; I stay in contact with her and her sons who also wear glasses. — Jocelyn Anderson, National Vision Inc., Riverdale, GA
The mountains, Eagle, CO. — Beth Seidman, Eyecare Center of Ken, Littleton, CO
West Virginia. A couple that was in Saint Petersburg on vacation last year decided to drive down to get their glasses with me again and ended up staying a few days in Saint Petersburg. They still keep in touch via email and have invited us to come stay with them at their farm. — Anja Jakupovic, OPTIK! European Eyewear, Saint Petersburg, FL
We have a family that comes back for a month every year from Germany and we are a part of that visit. — Heather Harrington, Elevated Eyecare, Denver, CO
Mostly out of state patients are ones that I have seen since they were kids and they moved but still come back each year for their exam. — Kimberly Riggs, OD, Ligonier, PA
Turkey! One of our patients told their parents how great we were, so they came to the office and purchased glasses the last time they visited. — Frances Ann Layton, Eye Associates of South Georgia, Valdosta, GA
Texas. — John LaShorne, Brown County Eye Care, Nashville, IN
On a regular basis, two hours. Also, a few that travel for business, but have addresses in Kentucky, Missouri, etc. — Susie Phillips, Dr. Brendon Johnson, O.D., Pekin, IL
Australia, exotic more like bush country. — Leisa Lauer, Westcliff Optometry, Newport Beach, FL
We have a couple from Missouri (2 hours away) that come to us for their annual exams and even emergency visits. — Selena Urban, Eyecare & Eyewear, West Des Moines, Iowa
Four hours away from rural Pennsylvania. — Chris Lopez, OD, Roberts Eyecare Associates, Vestal, NY
Just sold a Wissing frame to a man from Anacortes, WA, while he was on the golf course. He’d seen a CBS Sunday Morning segment featuring our client in a square/round frame that he knew he had to have! Have a woman coming back to us after relocating to Atlanta. She’s lived there 3-4 years and said she can find nothing that has our selection, service or smiles. — Julie Kubsch, Specs Around Town, Bloomington, IL
I had a woman come in recently who stopped in before she sailed back to Bermuda! I also had someone hunt down a specific frame from Australia a couple years ago. — Siobhan Burns, The Eyeglass Lass, New London, CT
California to Minnesota. — Kim Hilgers, Monson Eyecare Center, Owatonna, MN
Various people passing through from other countries but one couple who lives in Arizona and comes back every summer to visit their mom wait to get here to have me make their glasses. — Jennifer Leuzzi, Mill Creek Optical, Dansville, NY
Israel every few years, Chicago next farthest and then a bunch of snowbirds from Florida. — Marc Ullman, OD, Academy Vision, Pine Beach, NJ
Thailand is the furthest a patient has traveled to our practice. — Doreen Erbe, Snyder Eye Group, Ship Bottom, NJ
We have had people from other countries come in to get their eyes checked while on vacation. We are in a very popular vacation spot. — Caitlin Wicka, San Juan Eye Center, Montrose, CO
Portugal. — Rick Pascucci, Towpath Vision Care, Clinton, NY
Some act like they’re from another planet. — Richard Frankel, OD, Atlantic Cape Eyecare, Wildwood, NJ
I had a couple that had been my customers where I did my apprenticeship over 20 years ago in Jupiter, FL, and then I finally opened my own business and they came from the other coast of Florida. I did have another customer that move the US Virgin Islands and came back to me. — Julie Uram, Optical Oasis, Jupiter, FL
We have customers from all over the US. — Paula Hornbeck, Eye Candy & Eye Candy Kids, Delafield, WI
Sweden. We have a patient who lives there and comes home to visit family every year and doesn’t want to give up “The best optical care for my eyes.” — Jeff Grosekemper, Casa De Oro Eyecare, Spring Valley, CA
Sweden, Africa, Germany. Our patient from Sweden calls multifocal contacts autofocals. She also brought Dr. Cassar a three headed troll at her last visit. — Bethany Cassar, Complete Eye Health, Holland, MI
Our office is in MA so we have many “snowbirds” that have moved to Florida, but will book their appointments with us on their annual summer trip back up to New England. — Christine Howard, Attleboro Vision Care, Attleboro, MA
Our office gets visitors from all over the country due to our location and visibility from movies and TV shows. — William Chancellor, Eye Can See Eyewear, McDonough, GA
Madolvia, it’s by Russia. — Kristina Swartz, The Eye Site, Mishawaka, IN
Mexico. — Alexander Saper, Great Glasses, Houston, TX
We actually had patients that would come from Australia when I started here. Now, I guess my sister and BIL from Dallas! — Angel Miller, Cynthiana Vision Center, Cynthiana, KY
We have a few regulars that live or work overseas; Rwanda, Zimbabwe, Saudi Arabia. — Jen Heller, Pend Oreille Vision Care, Sandpoint, ID
I think the farthest was NYC. It happened to be because they follow me on Instagram and they were traveling through CA. They told me that due to my photos of Petaluma and our eyewear that they made a special trip to see our town! — Nancy Revis, Uber Optics, Petaluma, CA
Nowhere exotic, but I do have patients that drive over 100 miles to see me. — Selina McGee, OD, Precision Vision, Edmond, OK
We have people stumble in from all over the world. We have sold customers as far away as China, UAE, South Africa and the UK. Not bad for some little shops in Cleveland. — Steve Nelson, Eye Candy Optical, Westlake, OH
Houston: 18O miles and McAllen: 24O miles. — BJ Chambers, Carrera Optical, McQueeney, TX
We had a patient come in a helicopter. — Jocelyn Mylott, D’Ambrosio Eye Care, Inc., Lancaster, MA
Seattle, WA, to Columbus, OH. — Cynthia Sayers, OD, EyeShop Optical Center, Lewis Center, OH
A patient comes from Kenya. — Amy Pelak, Proview Eyecare Optometry, Corona, CA
We had a military family that would still have their eye exams here even though they lived in Germany. — Judy Scheuerell, Fox Valley Family Eye Care, Little Chute, WI
Almost three hours. He moved and didn’t want to change providers because he has always trusted our personal service and great products. — Susan Frein, Ames Eye Care, Ankeny, IA
Switzerland. — Scott Keating, OD, Vision Trends, Dover, OH
I had a guy drive from Topeka. That’s nine hours away. I ask why he was visiting Denver. He said, “our custom made shooting glasses.” We also have glasses on all seven continents. — Bret Hunter, Sports Optical, Denver, CO
Seoul, South Korea. My Grandmaster in Tai Kwon Do referred his family members to me. They came to me each year when they visited his family. — Robert M Easton Jr., OD, FAAO, Oakland Park, FL
From Europe, he comes here every time he is in the states because he wants our Silhouettes. — Pam Neagle, Austin Eyeworks, Austin, TX
Abu Dhabi. — Texas L. Smith, OD, Dr. Texas L. Smith & Associates, Citrus Heights, CA
Bahamas, my patients come over by yachts. — Adam Ramsey, OD, Socialite Eye Care, Palm Beach Gardens, FL
NYC. — Chris Mark, OptiMark, Des Moines, WA
We have numerous patients who now live out of state but will come back to see us. One of our doctors has a patient from WY another from Texas and many from far northern Minnesota. — Zachary Dirks, OD, St. Peter and Belle Plaine Eyecare Centers, Saint Peter, MN
We have a fair number of patients that have moved away and return for their eyewear. — Bob McBeath, Edina Eye, Edina, MN
Other side of the world, China. They are a long time patient that makes sure to schedule time out of their trips back here to stop by to get new glasses. — Travis LeFevre, Krystal Vision, Logan, UT
We have patients from across the US who come to see our doctors who have followed their eye health for many years. One patient works in the Ukraine and comes back to see us each year for his exam! — Deb Jaeger, Eye Center of the Dakotas, Bismarck, ND
One of the family’s we’ve seen for two years now, still comes to us after moving from Denver all of the way to Germany! — Heather Harrington, Elevated Eyecare, Denver, CO
Chicago to NJ for a dry eye evaluation because he wasn’t getting satisfaction and heard about me through a friend. — Marc Ullman, OD, Academy Vision, Pine Beach, NJ
Finland. Since relocating my business from Phoenix to Duluth, I still maintain some of my Phoenix clients. — Kat Leek, Kat’s Eyes Optical, Phoenix, AZ
I see a patient from the Philippines yearly for his eyecare. — Dennis Iadarola, OD, Center For Vision Care, Monroe, CT
Louisiana to Washington. — Caitlin Bruno, Binyon Vision Center, Bellingham, WA
Different states. Africa, Nigeria. — Tabitha Fuller, Thomas Eye, Palmetto, GA

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