We had a woman who was paranoid about coming to the store. We made sure we had disinfected the store before she came in. Had hand sanitizer on every surface. She was aware we had to clean every frame she touched. She then kept saying “I know you have to clean all these, but I have to try them on.” She proceeded to try on 50 frames! She returned the next day. Being warned, I watched her try on the three she had favored. She decided to keep trying on frames saying “I know you have to clean them, but I have to try them on.” When she got to the fifth frame, I told her, “You touch it, you own it.” The look on her face was priceless. — Dorothy Reynolds, Optical Alternatives, Milford, CT
